Q: Do you retouch ALL images? What about the ones I want printed? And what if I want more extensive retouching - will this cost more?
A: Let me answer that with three points:
1.) All images are reviewed. Some undergo nada - as they are already awesome. For others: crop, resize, stylize, convert to black and white, white balance, etc. There is no extra charge for this - if this is how I present the image to you. If you decide you want a color image printed in black and white, this is included when you purchase prints.
2.) Images that are selected for printing will undergo removal of facial imperfections (acne),skin smoothing (fine lines). We can whiten your teeth, brighten your eyes - at no extra charge .
3.) Extensive retouching takes more time, and is sent out to a retouching pro. He will charge YOU for his time, which varies per image. Extensive retouching includes: removing objects from the image, liquify or "bulk" ify (thinning and thickening body parts), changing clothing colors, swapping heads - simply, all photoshop work falls under this heading. Rob Follett is the one to contact regarding photos on this site. He has access to all, and can easily create photoshop magic!
Q: How long will it take to see my images? Receive my prints? My canvases? Books?
A: Again, I'll answer in sections.
1.) Can't wait to see those images? Neither can I! I generally begin processing your images with 24 hours of our session. I'll shoot you an image via email - post one on FB for you, if you'd like. When I'm in the upload to smugmug process, I'll send you a link so you can see your images ASAP! That said, each session is different: an hour session will not have as many images as a full day Bar Mitzvah or a wedding. For this reason, I would say, "Give me two to four weeks" - and you'll be quite pleased when I'm finished faster!
2.) Once you okay your print order, I will again review all images prior to sending it out. I generally aim to send out orders within 24 hours of placement. I use a professional lab for prints, and cannot give you a "delivery date, however, your images are generally in your hands within 7-10 days - this is drop-shipped to you.
3.) Once the order is placed, drop-shipped canvases generally take 2-3 weeks for my clients to receive at their door.
4.) Books. This also depends upon the complexity of the book, the vendor selected, etc. Once a book is created for you ( a deposit is required to begin this process), you may "view" your book online and then sign off on it. Once it is approved by you, final payment on the book is due, and the book is ordered. KISS Albums are gorgeous, hand cut, and take 6-8 weeks on the low side. I will keep you posted, as they update me of your album's progress.
Q: Can I get digital files?
A: Experience has proven that most people who order digital files toss them in a drawer , neglecting to print, make books, etc. And, if they do "print", they rush to a low end printer and get terrible quality prints with muddy colors, bad crops, etc. For this reason, I will only offer digital files in a smaller size for social media, printing for announcements, thank you notes, yearbook images, etc. Can I offer "FULL SIZE"? Yes. But, I will charge you a premium and beg you to go to a professional printer. Please, allow me to service you by printing, framing, etc.